WebsiteChange

Contact website change monitoring support

The way to reach us is email. Write to [email protected] with questions before you buy, billing questions, privacy requests or security reports, and we reply within one business day.

Write to [email protected]

Email us about:

  • which plan fits the number of pages and the check frequency you need,
  • billing, invoices, plan changes and cancellation,
  • privacy requests about your personal data,
  • security reports, with steps to reproduce what you found,
  • a page that does not render or a change that was missed or reported wrongly.

A person on our team reads every message and answers in writing.

What to include for a complete answer

One clear email usually gets a complete answer in one reply. Please include:

  • the email address of your account, if you have one,
  • your plan, or the plan you are considering,
  • the URL of the monitored page, if your question is about a specific monitor,
  • what you expected to happen and what happened instead,
  • a screenshot if something looks wrong on screen.

Never send us passwords. We never need them, and we never log in to the sites you watch.

Why we answer in writing only

We do not take phone calls, hold sales calls or book demos, and there is no contact form. Every plan, including Enterprise, is bought online. A written answer gives you an exact record you can forward to your team, and it reaches the person who knows the answer without waiting for a slot in a calendar.